The Top Reasons to Choose Mass Polishing for Your Business

Update:16 Mar 2023

If you're in need of high-quality surface finishing services, look no further than Mass Polishing. With over a decade of experience in the industry, Mass Polishing has established itself as a trusted provider of metal polishing and finishing services for a wide range of industries. Our commitment to excellence and customer satisfaction has earned us a reputation as one of the best metal polishing companies in the business. Whether you need polishing for a small project or large-scale production runs, Mass Polishing has the expertise and resources to get the job done right. Read on to discover why Mass Polishing is the ideal choice for all your surface finishing needs.

Mass Polishing Factory


Quality of Products

At Mass Polishing, we are committed to providing our customers with the highest quality surface finishing machines available. We use only the best materials and components in our machines to ensure their durability and reliability. Our machines are designed and built to withstand the rigors of daily use in a wide range of industries. We also offer a variety of customizable options to ensure that our machines meet the specific needs of our customers. Our focus on quality ensures that our machines provide consistent and reliable results for years to come.


Price

We understand that price is an important consideration for our customers when selecting a surface-finishing machine provider. That's why we strive to offer competitive pricing without sacrificing quality. Our machines are designed and built in-house, which allows us to offer them at a reasonable price. We also offer financing options to make our machines more accessible to a wider range of customers. Our goal is to provide the best value for our customers' money, without compromising on quality or service.

 


Customer Service

At Mass Polishing, we pride ourselves on providing excellent customer service. We understand that our customers are our most valuable asset, and we go above and beyond to ensure their satisfaction. Our experienced sales team is always available to answer any questions and provide expert advice on the best machines for your specific needs. We also offer technical support and training to ensure that our customers are getting the most out of their machines. Our commitment to customer service ensures that our customers receive the support they need throughout the entire purchasing process and beyond.


1. Technical Support

1.1 FREE workpiece Testing Service

Investing in a testing room can be a significant expense for any business, but it can be incredibly beneficial, especially for new businesses. We understand the challenges that our partners face when starting their businesses, which is why we offer a FREE workpiece testing service to help them get off to a good start. When our partners receive an inquiry with workpiece samples, they can send the parts to us along with their surface requirements. Once we receive the workpiece samples, we will carry out a comprehensive laboratory test and send the samples back to our partner along with all the process details and a video. Our partners can then use this information to better explain the process to their customers and build trust.

Choosing the right media and chemical combination for workpiece processing is crucial to achieving the desired surface finish. At Mass Polishing, we have an extensive collection of media with different sizes, shapes, and recipes. This collection allows us to select the right media and chemical combination for each workpiece, ensuring the best results possible.

Moreover, having a reference sample with a satisfactory surface finish can be incredibly helpful in understanding our customer's requirements better. By examining the reference sample, we can better understand the customer's expectations and develop a tailored solution that meets their unique needs.

customer sample testing

 

1.2 FREE Media Sample Testing Service

For over six decades, vibratory finishing has been a popular surface finishing process due to its cost-effectiveness and low labor requirements. As a result, vibratory finishing machines are widely used in many industrialized countries around the world.

One of the many benefits of vibratory finishing is that the media used in the process is consumable and requires a continuous supply. By consistently delivering high-quality finished products, businesses can establish long-lasting relationships with their customers.

At Mass Polishing, we understand the importance of using the right media for vibratory finishing. If you have media samples from manufacturers in the USA or Europe, you can always send them to our lab for analysis. We will conduct trials within 2-3 days and provide a detailed testing report. Our laboratory reports include essential information to help you choose the right media for your specific application, such as:

1.2.1 Density (specific gravity) of media

1.2.2 Chemical composition

1.2.3 Abrasive content in percentage

1.2.4 Abrasive type

1.2.5 Colorant

media test

 

1.3 Machine type and model recommendation

Choosing the right surface finishing machine can be a challenging task, as there are several factors that need to be taken into consideration. At Mass Polishing, we understand the importance of selecting the right machine type and model for your specific needs. Here are some of the key factors that we consider when helping our customers choose the right machine:

Workshop space: The available space for the machine and operators is an important consideration. We can help you choose a machine that fits comfortably into your workspace, without compromising on performance or safety.

Daily production volume: The volume of workpieces that you need to process each day is another crucial factor. We can recommend a machine that can handle the volume of workpieces you need to process on a daily basis, while still providing optimal performance and efficiency.

Shift schedule: The number of shifts that your factory operates also affects the choice of machine. We can help you choose a machine that can operate efficiently across your shift schedule, ensuring that you can meet production targets and deadlines.

Budget: The available budget for the project is a key consideration for most customers. We can provide you with a range of options that fit within your budget, without compromising on quality or performance.


2. Customized Solution

2.1 Industry-Specific Tailored Designs

Every application has its unique requirements, and we understand the importance of meeting those needs. Our team of experts is always ready to assist our partners in developing customized solutions to meet their specific needs. For example, we have experience in tailoring solutions for iron parts that require anti-rusting treatment, magnesium parts that require prevention of cracking, extremely thin parts measuring 0.5mm or less that require prevention of sticking, and high-value parts that require scratch prevention.

2.2 Partner Design and Logo Identification

We understand that our partners have their own business names and logos registered in their respective countries. To enhance their brand image, we support our partners in marketing their own brands. Our Mass Finishing Machines can be designed with 1-2 colors according to your preference and your logo color. We can even print your logo on the machine as per your requirements. To avoid any misunderstandings, we usually require our clients to use RAL or Pantone codes for colors.

In addition, we offer our partners the opportunity to design their own media bags. The bags can be either 25kg (for the European market) or 50 lbs (for the US market), and you can print your own logo, address, website, and contact information on them. You can even add a CR code for users to scan.

2.3 Supply of Semi-Finished Products

We understand that importing in CKD or SKD form can attract much lower import duties in some countries. In addition, some companies may prefer to have a motor or electric control box made according to their own regulations and maintenance requirements. Therefore, we offer to supply semi-finished goods, with or without logos, to meet our partner's requirements.

colors of machines

3. After-Sales Support

We value our customers and their investment in our machines. That's why we provide comprehensive training on how to use and maintain our machines. Proper maintenance can extend the lifetime of the machine up to 3-5 times longer compared to those who neglect it.

In the unlikely event that there is a mechanical defect in the machine, we provide free spare parts within the warranty period. For parts outside of the warranty period, we only charge the basic cost of the parts.

In case of electric component defects, simply send us an error code along with a video to describe the situation, and we will identify the problem within 2-4 days. Most electric parts are easily available at local electronics stores. However, if they are not available, we can send them through international fast express services such as DHL, FedEx, UPS, and TNT. Typically, our customers receive the parts within a week.

after sales support

 

Conclusion

Mass Polishing is the ideal choice for all your surface finishing machine needs. Our commitment to quality, competitive pricing, and excellent customer service sets us apart from other surface finishing machine providers. Whether you need a vibratory finishing machine, centrifugal disc finishing machine, centrifugal barrel finishing machine, drag finishing machine, or other finishing machines, Mass Polishing has the expertise and resources to provide you with the perfect machine for your needs. Contact us today to learn more about our machines and how we can help you achieve the perfect finish for your products.

 

 

           

Mass Finishing Machines and Tumbling Media